Project question
Use the secure project inbox so the conversation stays attached to the authorised project record.
Open project messagesUse the channel that matches the issue.
Kumusha provides a public Mukoko.Studio support email and secure project messaging for authenticated clients. The formal contracting-entity/data-controller identity must still be confirmed in engagement documentation before a paid client relationship.
Last updated 23 August 2026
PRIVATE SUPPORT DESKONE QUESTION · ONE CLEAR ROUTE
Start with context, not a blank inbox.
New property enquiries work best through a structured brief. Existing client questions belong with the project record. General product or account questions can use the public support address.
01Tell us what you are trying to do.Buy, commission, build, sell, partner or resolve an existing project question.
02Use the right channel.Public enquiry for early context; secure project tools for authorised records and evidence.
03Keep the next action clear.A response should point to the right route, record or professional handoff rather than create another loose thread.
hello@mukoko.studio
Use the public Mukoko.Studio support address for product, account-access or general enquiry support. Avoid emailing sensitive property evidence when the secure project document area is available.
Email supportPrivacy or access request
Email hello@mukoko.studio and identify the My Kumusha account involved. Existing clients can also use the secure project inbox to keep context attached to their authorised record.
Contact privacy supportProperty journey
Start with the structured journey and authenticated brief rather than sending sensitive property documents through an unverified public channel.
Choose your journeyGovernance boundary: this page publishes the established Mukoko.Studio support address, but it does not guess the legal contracting entity or formal data-controller identity. Those must be confirmed in client engagement documentation before a paid engagement.